One of the approaches to describing and evaluating the basic work process and a performance index of the university quality system
Abstract
A new approach to the development of the system of quality and quantity performance indexes representing organizational units is proposed. This approach is based on the method of aggregates and composite rating. The capacity for work of this approach is demonstrated through valuation of the chairs’ work quality.
Keywords:
ensuring the quality of education
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Articles of the St Petersburg University Journal of Economic Studies are open access distributed under the terms of the License Agreement with Saint Petersburg State University, which permits to the authors unrestricted distribution and self-archiving free of charge.